Please note: our
normal weekly shipping day is
Tuesday.
FedEx
Our contracted, over night carrier is FedEx. The
current, flat rate, small box shipping charge is
$68.00 This charge is included on your invoice. For
large/heavy shipments an additional incremental fee
may apply according to dimensional size and weight.
This shipping service is conditional and may not be
available if Vivid Reptiles considers weather
conditions too hazardous to safely ship. Shipping via
an overnight carrier requires the customer to be
available to receive the shipment. The absolute,
safest way to receive animals is to have them held for
shipment pick up at your local FedEx office.
Customers will be notified well in advance of
shipping. Shipments will not go out without customer
confirmation. A detailed email with tracking numbers
and other useful information is sent to the customer
prior to shipping. Vivid Reptiles completes all the
paperwork; the customer need only receive the animals.
FedEx requires that the address receiving reptiles be
associated with a business. Home businesses are okay.
Strange though it may be, please provide some sort of
business name with the address submitted on the
shipping form.
How to make a
purchase
The easiest way to make a purchase from Vivid Reptiles
is to use the "Purchase" buttons on the "Available"
page or the page of the individual for sale and
inquire if the animal is a available or to request an
invoice.
Acceptable Forms Of
Payment
•
PayPal and Credit Cards through the
PayPal site only
• money order
• bank draft
• personal check*
* Personal checks may require time to
clear for new customers.
installment plans: 30 day, no
interest installment plans are available.
Sales Tax
No sales tax for customers residing outside the state
of Arizona.
Guarantee
Our goal is to provide you with animals you will be
delighted with and to establish a long term
relationship as a valued customer. We stand behind our
animals with a no-quibble guarantee. Any animal may be
returned within seven days of receipt for a full
refund. Return shipping cost may be paid at the
discretion of Vivid Reptiles. This guarantee expires
after ten days of receipt of the animal(s).
Contact
The easiest way to contact Vivid Reptiles is by using
the "Contact" button.
Our business mailing address:
Vivid Reptiles
PO Box 5156
Tubac, AZ 85646
